Our MOQ is 1 unit per SKU for most products. We welcome sample orders to test quality before placing larger orders. For customized or branded products, MOQ may vary — please inquire via WhatsApp.

Yes. Unlike traditional wholesalers, we offer flexible ordering. You can order 1 unit each of many different SKUs. This is ideal for testing market demand or building a diversified inventory.

No strict maximum. For orders exceeding 10,000 units per SKU, please contact us in advance to ensure adequate production capacity and material sourcing.

We support multiple incoterms: EXW, FOB, CIF, DDP, DAP. Tell us your destination country and preferred shipping method, and we’ll calculate the total cost accordingly.

We accept Bank Wire Transfer (T/T), PayPal, and Western Union. For large orders (>$10,000), we typically use T/T with 30% deposit and 70% balance before shipment.

Yes, tiered pricing is available. Discounts increase with order quantity. Contact us via WhatsApp with your target SKUs and quantities for a personalized quote.

The prices shown are FOB China reference prices. Final pricing depends on quantity, destination port, shipping method, and current exchange rates. Request a formal quote for accurate pricing.

Production lead time is typically 7-15 days after payment confirmation. For in-stock items, we can ship within 3-5 days. Customized or branded products may require 20-30 days.

Shipping times vary by method: Express (DHL/FedEx): 5-10 days, Air Freight: 10-20 days, Sea Freight: 25-45 days depending on destination port.

Under DDP (Delivered Duty Paid), we handle customs clearance to your destination country. Under FOB or EXW, you arrange clearance. We provide all necessary documents (commercial invoice, packing list, COO, etc.).

Shipping costs depend on total weight, volume, destination, and shipping method. We always compare multiple carriers (DHL, FedEx, UPS, sea freight) to find the most cost-effective option for you.

Absolutely. Sample orders help you verify product quality. Sample prices are typically 2-3x the bulk price. Sample shipping costs are borne by the buyer. Contact us via WhatsApp to request samples.

For custom/branded products, we offer pre-production samples (PPS) at additional cost. This ensures the final bulk order meets your specifications before mass production begins.

We have a dedicated QC team that inspects products before shipment. For orders exceeding $5,000, we provide detailed inspection reports with photos. Third-party inspection (SGS, Bureau Veritas) can be arranged upon request.

Report any quality issues within 7 days of receiving your shipment with photos. We will assess the situation and offer solutions: partial refund, credit for next order, or replacement shipment. Terms vary by order value.